ILYAS NABI

Patient Access Representative /Sales and Cashier Professional

Profile summary

Career highlights

Key skills

Professional experience

Managed daily retail operations and customer service transactions, overseeing storefront presentation and client engagement. Handled point-of-sale processing, inventory organization, and customer inquiries to maintain sales floor standards.

• •Processed customer transactions accurately using point-of-sale terminals to maintain balanced daily cash drawers.
• •Organized retail inventory on the sales floor and stockroom to ensure product availability for customers.
• •Answered customer questions regarding product pricing, availability, and store policies to facilitate purchases.
• •Maintained clean and orderly display areas throughout the retail environment to support visual merchandising standards.

Handled daily rental operations at Turbo Car Rental Ajman, managing customer service interactions and vehicle check-in procedures. Processed rental agreements and maintained documentation for fleet inventory during 2020.

• •Registered vehicle bookings and processed customer payments through company software systems.
• •Conducted physical inspections of returned vehicles to document mileage and condition status.

Handled patient access operations at SEHA Abu Dhabi Health Services in Ajman, managing appointment scheduling, patient registration, and insurance verification workflows while coordinating closely with medical staff.

• •Processed daily patient admissions and insurance claims, maintaining accurate medical records and billing information.
• •Resolved patient inquiries regarding billing procedures and appointment availability.

Executed business writing functions in 2019, drafting institutional correspondence and documentation for internal and external stakeholders at Vision Institute Ajman.

• •Drafted formal business letters, reports, and administrative memos for institutional communication.
• •Compiled and structured written materials for internal training and operational use.

• •Developed practical spreadsheet exercises for students to practice data sorting, filtering, and conditional formatting functions.
• •Executed classroom training sessions covering complex formula applications and lookup functions.

• •Observed daily protocol operations and assisted staff with coordinating VIP visits.
• •Studied official documentation standards and applied protocol procedures during events.

• •Processed customer check-ins and check-outs for the vehicle fleet.
• •Maintained rental documentation and client files in the system.

Education

Languages